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Giovanna Giuliani, MBA, MPH

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SENIOR MANAGER

Giovanna Giuliani joined the Pacific Business Group on Health in November 2009 as a Senior Manager for the California Quality Collaborative (CQC), a statewide collaborative program to re-engineer care in the outpatient setting in partnership with health plans, medical groups and employers. Her work includes leading program development and training to support continued improvement of the patient experience and further developing CQC’s knowledge base and programs in improving cost efficiency, particularly as it relates to appropriate use of the Emergency Department.

Ms. Giuliani came to PBGH from The Permanente Federation, where she acted as a senior consultant and thought partner to leaders in eight Kaiser Permanente regions throughout the country in identifying and spreading successful internal and external practices to improve outpatient and inpatient satisfaction, with a focus on ambulatory pediatrics and the inpatient maternity experience. Prior to this, she worked for Blue Shield of California as a manager in their New Product Development group, where she led cross-functional teams and conducted analyses in conjunction with new insurance product launches, and at Brigham and Women’s Hospital in Boston as an analyst in their Center for Clinical Excellence.

Ms. Giuliani earned a BA in Biology from Swarthmore College, and an MBA and MPH from UC Berkeley.

 
 

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