HomeKey Strategies › Engaging Consumers

The Patient Assessment Survey

E-mail Print PDF
To improve the quality of patient care and service, health plans and their members need information to choose the high-performing medical groups that best meet their needs. The Patient Assessment Survey measures patient-reported experiences at the medical group level. Results are publicly reported to help consumers choose doctors and medical groups. Health plans use these performance results as a core element of the HMO Pay-for-Performance program to make quality-based incentive payments to medical groups. The medical groups receive detailed results to help them assess and improve their quality.